Platform & Services
AI Assistant
Engagement & Pathways
Virtual Care Platform
Virtual Care Service
Intake & Care Guides
Enterprise Features

AI Assistant

Your patients’ first stop for convenient, accessible care.

Chat & Conversational AI

Symptom Checker

Navigation

Triage & Routing

Patient using the Digital Front Door®

Engagement & Pathways

Engage with patients, reduce readmission rates, & improve outcomes.

Care Pathways

Outreach & Marketing

Patient engagement at the time and place of need

Virtual Care Platform

Automate clinical symptom gathering while streamlining care delivery across chat, phone, video, and asynchronous care.

Asynchronous Care

Synchrounous Care

Managed Clinical Protocols

Custom Clinical Content

Clinical Quality

Evo

Offer intelligent access, faster answers, and seamless navigation for healthier, more productive employees and members.

For Health Plans

For Employers

For Brokers

Intake & Care Guides

Reduce left-without-being-seen rates and decrease total visit length with digital intake, real-time visit updates, and digital discharge

Intake & Registration

Clinical Quality

A patient sitting for in-person care with a provider

Enterprise Features

Save on overhead while complementing existing EMRs & technology.

Integrations

Security & Compliance

A doctor smiling because he's saving time with Fabric
Digital Front DoorIntake, Triage & RoutingHybrid CareClinical Content & AutomationPatient Engagement & Care PathwaysEnterprise Features
Solutions
Care for everyone, everywhere

Fabric for Organizations

Intelligent care solutions for you and the communities you serve.

Health Systems

Health Plans

Employers

Brokers

A patient sitting for in-person care with a provider
By Organization TypeBy Suite
Resources

Resources

Fabric Resources, Case Studies, Guides, Press, and more

All Resources

Browse through our latest articles, case studies, & more.

Blog

Case Studies

Guides

Videos & Webinars

Press
About
Careers
Fabric Resources, Case Studies, Press, and more

All Resources

Browse through our latest articles, case studies, & more.

Blog

Case Studies

Guides

Videos & Webinars

Request a demo
Request a demo

Legal

Website Terms and Conditions

Last updated: December 15, 2022


Introduction

Privacy

Electronic Communications

Links to Third-Party Sites

Intellectual Property

No Unlawful or Prohibited Use

Materials Posted to the Site

Social Media

International Users

Indemnification

Liability Disclaimer

Termination/Access Restriction

Contact Us

Fabric Labs, Inc. dba Fabric is a technology company that provides a proprietary technology platform (“Solution”) to support both healthcare organizations and patients with various objectives, including appointment scheduling, patient enrollment, attribution, and invoicing, among others. The Fabric website (the “Site”) is comprised of various web pages operated by Fabric and provides a summary of our experience, Solution, processes and services. Your use of the Site is subject to the following terms, conditions, and notices (these “Terms”); but, if you’re using Fabric's cloud Solution as a patient or other user (e.g., to schedule an appointment or receive a post-visit summary), then different terms apply instead (https://www.fabrichealth.com/app-terms-conditions). By using the Site, you agree to these Terms. If you are under 18, you may use the Site only with permission of a parent or guardian. Please read these Terms carefully, and keep a copy of them for your reference.

Fabric reserves the right, in its sole discretion, to change these Terms from time to time. The most current version of the Terms will supersede all previous versions. Fabric encourages you to periodically review the Terms to stay informed about our updates.

Privacy

Your use of the Site is also subject to Fabric's Privacy Policy. Please review our Privacy Policy carefully to learn how we use and share any personal information we collect about you.

Electronic Communications

You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that those communications be in writing.

Links to Third-Party Sites

The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under Fabric's control, and we’re not responsible for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. Fabric is providing these links to you only as a convenience, and the inclusion of any link on the Site is not an endorsement by Fabric of the Linked Site.

Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these Terms. All content included as part of the Site, such as text, graphics, logos, images, as well as their compilation, and any software used on the Site, is the property of Fabric or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any Site content and will not make any changes to it. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Fabric content is not for resale. Your use of the Site does not entitle you to make unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Fabric and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Fabric or our licensors except as expressly authorized by these Terms.

No Unlawful or Prohibited Use

As a condition of your use of the Site, you warrant to Fabric that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site: (1) in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site; (2) to obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site; (3) for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise; (4) to send, knowingly receive, upload, download, use, or re-use any material that is offensive, harmful, infringing, obscene, defamatory, abusive, deceptive, untrue, misrepresentative or illegal; (5) to impersonate or attempt to impersonate Fabric, a Fabric employee, another user or any other person or entity; (6) via or with any software robots, spiders, crawlers, or other automatic device, process or means to access our Site, for any purpose, including monitoring or copying any content on our Site, and (7) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm Fabric or users of the Site or expose them to liability.

Materials Posted to the Site

Fabric does not claim ownership of any materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to the Site (collectively “Submissions”). However, by making a Submission, you hereby grant Fabric, our affiliated companies and necessary sublicensees permission to use your Submission including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Fabric is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Fabric's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Social Media

Our Site may provide certain social media features that enable you to:(1) link from your own or certain third-party websites to certain content on our Site; (2) send emails or other communications with certain content, or links to certain content, on this Site; and (3) cause portions of content on this Site to be displayed or appear to be displayed on your own or certain third-party websites. You may use the social media features available on our Site only as they are provided by us, including with respect to any content displayed with such social media features. Your use of our social media features must also be in accordance with any additional terms and conditions we provide with respect to those features. You are solely responsible for complying with the terms and conditions of any third-party social media websites, applications, or services with which you interact and you acknowledge that any information content that you post on the third-party social media websites, applications, or services is subject to that third party’s privacy policies and other terms and conditions (over which we have no control, and for which we will not be liable). You agree to cooperate with Fabric in causing any unauthorized framing or linking to cease immediately. We reserve the right to withdraw linking permission without notice and we may, in our sole discretion, request that you remove any link to the Site. Upon receipt of such request, you shall immediately remove that link. We may disable all or any social media features and any links at any time without notice at our discretion.

International Users

The Site is controlled, operated and administered by Fabric from our offices within the USA. If you access the Site from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Fabric, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any Submissions made by you, your violation of these Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Fabric reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Fabric in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN, OR AVAILABLE THROUGH, THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FABRIC OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS OR CHANGES IN THE SITE AT ANY TIME.

FABRIC AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. FABRIC AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FABRIC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR OTHER SPECIAL CATEGORIES OF DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FABRIC HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. THE MAXIMUM AGGREGATE LIABILITY OF FABRIC IN CONNECTION WITH THE SITE FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION SHALL BE THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO US TO ACCESS AND USE THE SITE.‍

Termination/Access Restriction

Fabric reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, these Terms are governed by the laws of the State of New York and you and Fabric hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

We both agree that no joint venture, partnership, employment, or agency relationship exists between you and Fabric as a result of these Terms or use of the Site. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Unless otherwise specified herein, these Terms constitute the entire agreement between you and Fabric with respect to the Site and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Fabric with respect to the Site.

Contact Us

Fabric welcomes your questions or comments regarding the Terms:

Fabric Labs, Inc. dba Fabric
228 Park Ave S
PMB 31583
New York, New York 10003
legal@fabrichealth.com

Stay in the loop

Keep up-to-date with all things Fabric by signing up for our newsletter.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.


System & Services

Digital Front Door®Intake, Triage & RoutingHybrid Care EnablementVirtual Care ServicesClinical Content & AutomationPatient EngagementEnterprise Features

Solutions

Organization TypesHealth SystemsHealth PlansEmployersBrokers

Resources

All ResourcesBlogGuidesCase StudiesVideos & Webinars

Company

AboutPressCareersContact

Connect

LinkedInFacebookX (Twitter)

Legal

Privacy PolicyTerms & Conditions

© 2024 Fabric Labs, Inc. All rights reserved.