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Security & Compliance

A more secure way to care

Safeguard patient information and maintain a high level of information security within your organization with Fabric’s reliable, SOC 2 Type 2 compliant platform.

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A platform built on the highest standards

Fabric cares about protecting patient data as much as you do. Our platform is fully SOC 2 Type 2 certified.

DECORATIVEA cell phone displaying an asynchronous virtual visit and clinical symptom gathering
Fabric values

SOC 2 Type 2 organizational security

Fabric remains committed to data security, preventing unauthorized access, and other vulnerabilities.

Fabric values

WCAG 2.1 compliant interfaces

To prioritize accessibility, Fabric adheres to WCAG 2.1 standards across all user interfaces, guaranteeing an inclusive experience for everyone.

Fabric values

HIPAA compliant

We stringently protect patient privacy and maintain secure access to care.


How it works

Fabric is compliant, confidential, and private to protect patient and organizational data.

Asynchronous clinical symptom gatheringAccess patient records with the Digital Front Door®Virtual care with symptom search and condition details
Asynchronous clinical symptom gathering

Access controls

We prevent unauthorized access to patient data through both logical and physical restrictions that safeguard your institution from data leaks.

Access patient records with the Digital Front Door®

Change management

Fabric uses a controlled process that manages changes to IT systems and mitigates the risk of unauthorized changes.

Virtual care with symptom search and condition details

System operations

Our controls monitor any ongoing operations while detecting and resolving any deviations from your procedures.


Proven results

"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."

Jennifer Junis OSF Healthcare

Jennifer Junis, SVP, Digital Health

OSF Healthcare



Resources

Dive deeper

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.


Part of Fabric’s enterprise features

Complement your existing workflows and EMR with Fabric’s clinical enablement system to maximize efficiency, increase throughput, and drive operational savings.

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Improve operational metrics and patient outcomes

Integrations

Augment existing EMRs with seamless API integrations that save time, drive revenue, and elevate the patient experience.


Loom

Powered by clinical intelligence

Meet Loom, Fabric’s clinical intelligence engine – the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.

Capture patient data to automate work with Loom Clinical Intelligence Engine

An end-to-end solution

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Navigation

Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Clinical Capacity & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.



See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.