Your members’ first stop for the right answers and care
Guide members with seamless, consumer-grade experiences that deliver answers and quality care at every step—prioritizing their well-being, reducing unnecessary costs, and maximizing operational efficiency to benefit both members and your bottom line.
12 million sessions
of members checking symptoms, self-scheduling, and getting virtual care.
For your members’ well-being, their wallets, & your bottom line
Challenges
Delayed and avoided care
Limited access to care and high costs discourage members from seeking treatment when they need it most.
Worsened health outcomes
Delaying care leads to worsening health conditions, increasing risks for members and driving up overall healthcare costs.
High-cost care utilization
When care can’t wait, members turn to higher-cost options, driving expenses for both themselves and their health plan.
Poor member experiences
When systems are hard or cumbersome to use, members find themselves frustrated and dissatisfied.
83%
of U.S. counties are experiencing a primary care shortage.
75%
of medical costs are due to primarily preventable conditions.
7/10
adults feel managing healthcare is “overwhelming” and “time-consuming”
Solutions
More efficient care
AI-enabled virtual care helps providers work 10x faster, expanding access to high-quality care.
Reduces costs
Visits cost less than traditional appointments, lowering expenses for both members and health plans.
Consumer-grade experiences
Members consistently rate their experience higher than other consumer brands.
Improved outcomes and loyalty
With better experiences and greater access, members are more likely to seek care when they need it.
7 min
median patient wait time for a care plan
75%
lower costs than traditional urgent care
76
excellent member net promoter score
Built for payers. Loved by members.
Keep members healthy and engaged with their care by offering personalized care experiences 24/7/365 with Fabric’s AI Assistant and Virtual Care. Live care coordinators are always a click away for additional help.
24/7/365 guidance & answers
Fabric’s AI Assistant is available anytime, anywhere, connecting members with resources and care. From virtual consultations to local referrals, it offers timely, accurate support tailored to each member’s needs.
Personalized virtual care
Offer convenient virtual access to urgent and behavioral care. With a robust nationwide network, members wait just seven minutes to receive urgent care treatment plans and less than three days for behavioral health visits.
"I would like to say to whomever is the person who made the app or takes feedback. As a rare disease patient, thank you so so much. I have never seen this sort of care before and I can't tell you how much I appreciate the simple platform and how easy it is to get care and treatment plans within seconds, without scheduling hours out of my already packed day to get something as simple as cream. I can't tell you how grateful I am that someone finally came up with an idea so genuinely thoughtful."
Julia R.
North Carolina
Resources
Trusted by leading healthcare organizations
More to explore
Health Systems
Learn more about Fabric’s robust solutions for Primary, Urgent, Emergency, and Surgical care.
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Employers
Your employees' first stop to get the right answers and care for their health, their wallets, and your bottom line.
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Brokers
Offer your clients a seamless, high-value healthcare solution that ensures lower costs for you, your clients, and their employees.
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