Improve patient outcomes while reducing costs
Fabric’s conversational AI care assistant communicates with low-risk patients pre- and post-visit, supporting them in recovery while helping providers efficiently manage large case numbers.
Reduce staffing costs for outreach
Reduce clinical and administrative staffing for patient outreach by automating up most pre- and post-care check-ins.
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Increase patient response rates
Guide patients and connect them to relevant resources, reducing readmissions and emergency room visits.
Drive patient loyalty and retention
Identify patient disposition and acuity level, routing patients who need immediate care to the most appropriate in-person location.
How it works
Direct patients to the appropriate resources, all before an admin or provider is involved.
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Customize care pathways to meet patient needs
Design customizable pathways for a variety of clinical and administrative use cases, including post-care follow-up, peri-operative patient support, and more.
Enable personalized multi-touch journeys
Connect with patients before and after care to share relevant resources, prepare patients for visits, collect information, and prevent downstream escalation and ED visits.
Support patients pre- & post procedure
Monitor patient progress post-surgery, intervene between follow-up visits, and prevent no-shows. Engage perioperative patients with instructions and education to maximize OR utilization.
Improve response rates and patient outcomes
Build trust and improve the patient experience while identifying risks and intervening promptly to minimize preventable readmissions.
Proven results
10%
reduction in readmission rates
56%
cases handled by artificial intelligence
58%
higher patient engagement rates (versus nurse calls)
97%
users rated their experience a 4 of 5 stars or higher
“In a year when resources are scarce, [Fabric] has helped us to keep our providers on the front lines and ensure that patients utilize the appropriate resources.”
Pamela Landis
VP, Digital Engagement, Hackensack Meridian Health
Dive deeper
Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.
Part of Fabric’s Patient Engagement & Pathways solution
Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.
Population Nudges
Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.
Our solution
Fabric Hybrid AI
Backed by clinical intelligence
By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.
Meet our end-to-end Care Enablement System and clinical services
Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.