Improve patient outcomes while reducing costs
Fabric’s conversational AI care assistant communicates with low-risk patients pre- and post-visit, supporting them in recovery while helping providers efficiently manage large case numbers.
Reduce staffing costs for outreach
Reduce clinical and administrative staffing for patient outreach by automating up most pre- and post-care check-ins.
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Increase patient response rates
Guide patients and connect them to relevant resources, reducing readmissions and emergency room visits.
Drive patient loyalty and retention
Identify patient disposition and acuity level, routing patients who need immediate care to the most appropriate in-person location.
How it works
Direct patients to the appropriate resources, all before an admin or provider is involved.
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Customize care pathways to meet patient needs
Design customizable pathways for a variety of clinical and administrative use cases, including post-care follow-up, peri-operative patient support, and more.
Enable personalized multi-touch journeys
Connect with patients before and after care to share relevant resources, prepare patients for visits, collect information, and prevent downstream escalation and ED visits.
Support patients pre- & post procedure
Monitor patient progress post-surgery, intervene between follow-up visits, and prevent no-shows. Engage perioperative patients with instructions and education to maximize OR utilization.
Improve response rates and patient outcomes
Build trust and improve the patient experience while identifying risks and intervening promptly to minimize preventable readmissions.
Proven results
10%
reduction in readmission rates
56%
cases handled by artificial intelligence
58%
higher patient engagement rates (versus nurse calls)
97%
users rated their experience a 4 of 5 stars or higher
“In a year when resources are scarce, [Fabric] has helped us to keep our providers on the front lines and ensure that patients utilize the appropriate resources.”
Pamela Landis
VP, Digital Engagement, Hackensack Meridian Health
Dive deeper
Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.
Part of Fabric’s Patient Engagement & Pathways solution
Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.
Population Nudges
Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.
Our solution
Loom
Powered by clinical intelligence
Meet Loom, Fabric's clinical intelligence engine. More than just a chatbot, Loom delivers automation that's powered by real human knowledge and expertise that directs patients to the right resources, intelligently captures patient data to identify disposition, offers clinical decision support, and automates SOAP notes, care plans, and visit summaries.
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An end-to-end solution
Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.