Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.
Move from visits to journeys
Guide patients before and after care
Automate communications to prepare patients for visits, monitor recovery, reinforce care plans, and keep patients and care teams connected.
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Engage patients at the right time
Launch marketing campaigns, measure patient satisfaction, encourage preventative care visits, and send outstanding payment reminders. All with the click of a button.
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Drive metrics that matter
Improve engagement & outcomes
Engage patients through their journey for better experiences and higher quality care.
Save on operations
Drive tangible cost savings with engagement and self-service features.
Satisfy patients
Leave patients feeling connected to their care and providers.
10%
reduction in hospital readmit rate
$1.2M
contact center cost savings
97%
of users rated their experience 4/5 stars or higher
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Fabric helped Cleveland Clinic improve contact rates while improving outbound call efficiency
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“[Fabric]’s technology has shown its potential to boost patient engagement and care delivery through their use of clinical conversational AI. We have seen adoption by patients of all ages and significant improvements in contact rates, while at the same time improving efficiency of our outbound call program.”
Loom
Powered by clinical intelligence
Meet Loom, Fabric’s clinical intelligence engine – the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.
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An end-to-end solution
Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.