Engagement & Pathways

Proactive engagement & guided care pathways

Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.

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Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.


Move from visits to journeys

Care Pathways

Guide patients before and after care

Automate communications to prepare patients for visits, monitor recovery, reinforce care plans, and keep patients and care teams connected.

Notification to patients example
Outreach & Marketing

Engage patients at the right time

Launch marketing campaigns, measure patient satisfaction, encourage preventative care visits, and send outstanding payment reminders. All with the click of a button.

Patient engagement example

Drive metrics that matter

Improve engagement & outcomes

Engage patients through their journey for better experiences and higher quality care.

Save on operations

Drive tangible cost savings with engagement and self-service features.

Satisfy patients

Leave patients feeling connected to their care and providers.

10%

reduction in hospital readmit rate

$1.2M

contact center cost savings

97%

of users rated their experience 4/5 stars or higher


Fabric helped Cleveland Clinic improve contact rates while improving outbound call efficiency


Fabric Hybrid AI

Backed by clinical intelligence

By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.


Meet our end-to-end Care Enablement System and clinical services

Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Navigation

Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care Enablement

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Virtual Care Services

Keep communities healthy and productive with quality, consumer-grade virtual urgent care, talk therapy, and psychiatry.


For Brokers

Clinical Capacity & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.




See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.