Empower patients
Mitigate time-consuming admin tasks with an AI-guided symptom checker that addresses patient concerns quickly and automatically triages and routes patients based on proximity and availability.
60-Day Go Live
Fabric is a comprehensive solution you can launch in as little as 60 days.
A smarter, more efficient way to care.
Challenges
Rising labor costs
Staffing shortages are increasing labor costs while limiting available capacity.
Poor patient experience
Prolonged call center, appointment, and waiting-room wait times make healthcare experiences unnecessarily frustrating.
Profit margin decline
Higher costs and limited capacity compress margins and flexibility to invest in innovation.
Provider burnout
Too much admin and too little time for care leave clinical staff feeling burnt out with 31% of staff considering leaving their jobs.
11%
profit margin decline since 2020
63%
of health leaders find extreme challenges in patient experience
19%
rise in adverse events in 2022
Solutions
Automated processes
Automate processes from onset through virtual and in-person care settings, improving efficiency and maximizing capacity in contact centers and clinics.
Patient engagement
Empower patients to self-navigate and give them rapid answers to pressing questions around their symptoms. Proactively engage patients pre- and post-visit to improve outcomes and adherence.
Improved access
Improved accessExpand care to rural, disadvantaged, and non-English speaking populations with robust asynchronous and virtual modes of care.
More time to care
Enable intelligent adaptive interviews and clinical decision support that improve provider efficiency by 2-10x.
99%
automation of administrative work
35%
reduction in call center wait times
10x
faster for providers than an in-clinic visit
Do less admin. Provide more care.
Automate across the continuum of care with processes and information supported by robust clinical protocols and conversational AI.
Automate busy work for staff
Empower patients with self-service solutions that decrease contact center demand. Leverage managed clinical protocols, customizable clinical content, and automated care plan generation to take strain off of clinical staff and reduce burnout.
Maximize capacity
Automate patient intake, registration, and symptom gathering while routing to the right point of care based on availability and proximity.
How Fabric helped Intermountain Healthcare leverage AI to
reduce call center volume by 30%
See all Fabric case studies
"[Fabric] has been an incredible partner for collaboration. Their expertise in user experience and patient-centric mentality makes them the ideal match for our digital health initiatives."
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