Health Systems

Drive downstream revenue by meeting patient expectations for consumer-friendly care experiences. Fabric streamlines virtual and in-person care by going beyond intake to automate clinical symptom gathering, care plans, and more.

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Empower patients

Mitigate time-consuming admin tasks with an AI-guided symptom checker that addresses patient concerns quickly and automatically triages and routes patients based on proximity and availability.

Fabric improves outcomes

60-Day Go Live

Fabric is a comprehensive solution you can launch in as little as 60 days.


A smarter, more efficient way to care.

Challenges

Rising labor costs

Staffing shortages are increasing labor costs while limiting available capacity.

Poor patient experience

Prolonged call center, appointment, and waiting-room wait times make healthcare experiences unnecessarily frustrating.

Profit margin decline

Higher costs and limited capacity compress margins and flexibility to invest in innovation.

Provider burnout

Too much admin and too little time for care leave clinical staff feeling burnt out with 31% of staff considering leaving their jobs.

11%

profit margin decline since 2020

63%

of health leaders find extreme challenges in patient experience

19%

rise in adverse events in 2022

Solutions

Automated processes

Automate processes from onset through virtual and in-person care settings, improving efficiency and maximizing capacity in contact centers and clinics.

Patient engagement

Empower patients to self-navigate and give them rapid answers to pressing questions around their symptoms. Proactively engage patients pre- and post-visit to improve outcomes and adherence.

Improved access

Improved accessExpand care to rural, disadvantaged, and non-English speaking populations with robust asynchronous and virtual modes of care.

More time to care

Enable intelligent adaptive interviews and clinical decision support that improve provider efficiency by 2-10x.

99%

automation of administrative work

35%

reduction in call center wait times

10x

faster for providers than an in-clinic visit


Do less admin. Provide more care.  

Automate across the continuum of care with processes and information supported by robust clinical protocols and conversational AI.

Automate busy work for staff

Empower patients with self-service solutions that decrease contact center demand. Leverage managed clinical protocols, customizable clinical content, and automated care plan generation to take strain off of clinical staff and reduce burnout.

Doctors talking together

A doctor saving time with Fabric

Maximize capacity

Automate patient intake, registration, and symptom gathering while routing to the right point of care based on availability and proximity.


A patient laying on a rug with a laptop getting virtual care
Case Study

How Fabric helped Intermountain Healthcare leverage AI to
reduce call center volume by 30%


Trusted by leading healthcare organizations

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More to explore

Fabric for Organizations

Ambulatory Care

Learn more about Fabric’s robust solutions for Primary, Urgent, Emergency, and Surgical care.

Fabric for Organizations

Retail Clinics

Find out how Fabric enables retail clinics to care virtually and serve in-clinic through solutions that improve efficiency and bottom lines.


Gain capacity to care

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction.