Eliminate admin tasks & reduce wait times
A multimodal, efficient, and more affordable way to care. Connect with patients through intelligent online interviews, video visits, phone calls, and chats, routing them to in-person care only when appropriate.
Asynchronous Care
Enable providers to work 10x faster with the industry's leading asynchronous care solution. Maximize capacity with automated clinical symptom gathering, SOAP notes, care plans, and clinical decision support.
Our solution
Synchronous Care
Treat common conditions faster with Fabric’s clinical intelligence engine while still interacting directly with patients. The Fabric virtual care suite supports synchronous modes of care, including video, phone, and chat.
Our solution
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Improve clinical efficiency
Enable providers to work 2-10x faster by reducing administrative work, freeing up capacity to serve more patients.
Streamline triage & routing
Seamlessly collect patient health information, assess disposition, and route patients to the most appropriate care, whether virtual or in-person.
Drive patient satisfaction
With Net Promoter Scores on par with top consumer brands, patients consistently rank Fabric virtual care as one of the best patient experiences.
How it works
Reduce costs and provider burnout with versatile, automated solutions backed by deep clinical intelligence.
Virtual intake & symptom collection
Save clinical staff, call center associates, and patients valuable time. Automate documentation, diagnosing, routing, and care plan creation with intelligent interviews tailored to each patient’s chief complaint.
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Clinical automation
Diagnose and treat patients in two clicks with Fabric’s auto-generated patient SOAP notes and clinical decision support.
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Escalation when needed
Seamlessly escalate cases to chat, phone, and video based on each patient's condition and medical history. When virtual care isn’t the best fit, patients are routed to the best associated points of care.
Proven results
10x
faster through asynchronous workflows
2-4x
faster async-to-video workflows than a standard video call
92%
adherence to clinical guidelines for antibiotic stewardship
4.5%
of async visits are stepped up to phone, video, or chat
"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."
Jennifer Junis, SVP, Digital Health
OSF Healthcare
Resources
Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.
Part of Fabric’s Hybrid Care solution
Seamlessly guide patients through the entire continuum of care while cutting back on admin tasks, improving the patient experience, and driving revenue.
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In-Person Care
Automate intake, registration, discharge, and more with advanced routing and scheduling tools.
Our solution
In-Person Care Guides
Streamline the patient, nurse, and provider experiences with real-time updates, attachment to PCPs, and automated patient data collection.
Our solution
Backed by Clinical Content & Automation
Customize clinical protocols to suit your needs to free up clinical staff and guide patients through their care journey.
Loom
Powered by clinical intelligence
Meet Loom, Fabric’s clinical intelligence engine – the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.
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An end-to-end solution
Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.