The U.S. healthcare system is facing critical challenges, with increasing provider shortages and rising administrative burdens. By 2026, the country is expected to experience a shortfall of over 3.2 million healthcare workers, including a gap of 100,000 physicians in the next decade. Meanwhile, healthcare productivity has declined by 13%.
The solution is not investing more in EMRs or fragmented point solutions. Instead, the answer lies in an end-to-end care enablement system that automates workflows to maximize efficiency, expand access to care, and ultimately improve patient outcomes while reducing the strain on healthcare providers.
Less Admin, More Care
Care enablement is not about replacing clinicians. It’s about removing barriers that prevent them from delivering care efficiently. With AI-powered tools integrated into existing workflows, Fabric reduces administrative burdens, enabling providers to focus on patient care. This allows clinicians to see more patients in less time while improving clinical quality.
Key ways AI-powered tools can automate clinical workflows include:
- Automated intake via clinical symptom gathering
- Asynchronous clinical protocols and programs
- Clinical decision support
- Digital discharge and care plan creation
Efficiency Starts at the Digital Front Door®
A patient’s care journey begins at the Digital Front Door®—and creating efficiency starts here, too. Conversational AI chatbots provide 24/7 support, answering questions and directing patients without increasing staff workload. Chatbots not only assist with payment support and frequently asked questions but also recognize when patients are describing symptoms, routing them seamlessly to the appropriate point of care, whether virtual or in-person.
For example, Fabric’s chat experience is proven to reduce call center volume by up to 30% while decreasing wait times by 35%. For more about creating a seamless Digital Front Door® experience, check out our blog.
Expand Capacity Across Points of Care
Virtual-First Care
In a virtual-first environment, Fabric’s clinical workflow automation and asynchronous protocols accelerate care delivery. Low-acuity asynchronous visits are 10 times faster for providers, and workflows that transition from asynchronous to video visits are 2-4 times faster.
In-Person Care
In in-clinic settings, end-to-end-care enablement streamlines outdated processes like paper intake and fax-based discharge, leveraging digital-first approaches across intake, patient history, discharge, and follow-up.
For more on creating seamless digital-first workflows, explore our blog on hybrid care and download the case study on how one of the nation’s busiest ERs used care enablement to significantly increase patient throughput.
Revenue Cycle Management & Billing Automation
Coding and revenue cycle management (RCM) processes are among the most time-consuming processes in U.S. healthcare. For each 30-minute patient visit, primary care physicians spend an average of 36.2 minutes in the EHR, including after-hours documentation and inbox management.
An AI-powered care enablement system can combat these time-consuming processes by automating the SOAP note creation and coding processes. Ambient AI tools can parse information from a patient interview, pre-populating ICD-10 and CPT codes that the provider then reviews and approves.
Create More Capacity to Care
Solving healthcare’s capacity problem is key to creating healthier communities. That’s why Fabric is committed to driving efficiency through automated clinical workflows, enabling revenue cycle management, and load-balancing through clinical networks. Together, these benefits drive efficiency in healthcare to maximize clinical capacity, expand access to care, and improve patient outcomes while relieving the strain on providers.
For more on how an end-to-end care enablement strategy can create more capacity, download our Guide to Digital Transformation and Care Enablement.
