Virtual Care Services

Flexible, secure, & trusted virtual care services

Keep communities healthy with customizable programs that guide employees to high-quality, cost-effective virtual urgent care, talk therapy, and psychiatry.

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Deliver better experiences, lower costs, and healthier outcomes to your communities.


Convenient access, faster care, and personalized treatments.

Urgent Care

Expert care, always within reach

Provide 24/7/365 access to expert care in minutes for a wide range of common conditions. This is the easiest way for adults and children to access high quality, on-demand treatment for minor illnesses and injuries—and costs much less than emergency care, urgent care, and most walk-in clinics.

Talk Therapy

Mental health support from anywhere

Members get access to high-quality, confidential mental health services for people 18+ and dependents 10-17 in select states, with the option to read bios and schedule visits with providers that fit their needs.

Psychiatry

Expert mental health care, made accessible

When medically appropriate, members can access treatments for depression, anxiety, trauma, mood disorders, and other mental and emotional concerns from our psychiatrists and psychiatric nurse practitioners.

Intake & Registration

Streamline patient intake

Automate patient intake and registration to reduce clinical work time and speed up care delivery.

DECORATIVE
Triage

Automate patient triage

Digitally collect patient symptom details to aid in diagnosis and assess severity.

Escalation & Routing

Route to approproate care

Direct patients to the best point of care, including virtual visits, office visits, urgent care, and emergency care.

DECORATIVE
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Drive metrics that matter

Expand access

Powered by advanced conversational AI and a clinician-built expert system, Fabric Virtual Care supports thousands of diagnoses with precision and efficiency.

Lower costs

Fabric’s AI-powered solutions automate tasks, streamlining workflows and delivering faster, more accessible care experiences.

Improve experiences

Offload call center volume with conversational AI to streamline patient navigation and initiate patient intake.

50-state

access to convenient, quality care

10x

more efficient care for most common conditions compared to traditional virtual care

79

net promoter score for members


"I would like to say to whomever is the person who made the app or takes feedback. As a rare disease patient, thank you so so much. I have never seen this sort of care before and I can't tell you how much I appreciate the simple platform and how easy it is to get care and treatment plans within seconds, without scheduling hours out of my already packed day to get something as simple as cream. I can't tell you how grateful I am that someone finally came up with an idea so genuinely thoughtful."

Julia R.

North Carolina


Fabric Hybrid AI

Backed by clinical intelligence

By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.


Meet our end-to-end Care Enablement System and clinical services

Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Navigation

Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care Enablement

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Virtual Care Services

Keep communities healthy and productive with quality, consumer-grade virtual urgent care, talk therapy, and psychiatry.


For Brokers

Clinical Capacity & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.




See Fabric in action

Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.