Simplify patient access & outreach to improve outcomes
The Digital Front Door® is your patients’ first stop for convenient access to care, administrative assistance, answers to questions, and more. Create seamless patient entry points and guide patients to appropriate resources while reducing routine work and maximizing open visit blocks.
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Deep EMR integration
Save valuable time with technology that seamlessly complements existing EMRs across virtual and in-person care.
Move from visits to journeys
Simplify access with conversational AI
Offer immediate support to patients and reduce admin and clinical work for staff with a conversational chat assistant on your website, app, or patient portal.
Our solution
Guide patients before and after care
Automate patient communications to improve visit preparation, reinforce care plans, and monitor recovery. Intelligent escalations keep patients and care teams connected, ensuring prompt interventions when needed.
Our solution
Drive metrics that matter
Meet patients where they are
From searching symptoms to booking appointments or getting care virtually—patients rely on your Digital Front Door® when making decisions.
Reduce staffing costs
Reduce clinical and administrative staffing costs by automating outreach and reducing call center volume.
Improve patient outcomes
Intervene early and connect with your patients. Set timely reminders and leverage defined paths to drive wellness visits, preventative screenings, and more.
35%
reduction in call center volume
58%
higher patient engagement rates (versus nurse calls)
10%
reduction in hospital readmission rates
Satisfy patients and improve outcomes
Engage patients at the right time to drive loyalty and improve operational metrics.
Engage patients early and direct them to the right resources
From billing and wayfinding to symptom-checking and point-of-care navigation, Fabric's conversational AI-assisted chat guides patients to the resources they need.
Proactive outreach means better care.
Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes. Choose from a variety of predefined or custom communications workflows.
How Fabric helped Intermountain Healthcare leverage AI to
reduce call center volume by 30%
See all Fabric case studies
"[Fabric] has been an incredible partner for collaboration. Their expertise in user experience and patient-centric mentality makes them the ideal match for our digital health initiatives."
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Trusted by leading healthcare organizations
More to explore
Virtual Care Suite
Fabric’s asynchronous-first platform offers a better patient experience while reducing clinical work time by automating documentation and admin tasks.
Learn more
In-Person Care Suite
Leverage a digital-first in-person approach to treat patients efficiently, create more clinical capacity, and spend more time with patients who need it most.
Learn more