We are excited to announce that our product suite is expanding with the addition of the new Fabric Provider Directory. As a seamless extension of the Fabric Care Enablement System, Provider Directory makes it effortless for patients to find the right provider for their needs—ultimately expanding patient access, improving experiences, and ensuring more efficient use of valuable provider capacity.
Like all of Fabric’s products in the Care Enablement System, Provider Directory is designed to deliver consumer-grade experiences that healthcare often lacks. From intuitive search functionality to streamlined admin tools, every feature of Fabric Provider Directory is built with users in mind.
“We see a significant opportunity in the market for a directory that truly prioritizes the patient,” says Brandon Fiegoli, VP of Product at Fabric. Fiegoli describes Provider Directory as the new “hub” of the Fabric product portfolio, “It’s the natural connection point for patients between our existing product experiences.”
For example, if a patient initiates a chat with Fabric AI Assistant regarding a freckle or mole, they may be virtually triaged to see a dermatologist in person. With Fabric Provider Directory, we can now close that loop by automatically recommending provider options and appointment availability, all within the Fabric experience.
Key Features & Functionality
Finding the right provider should be simple. Whether enabling faster scheduling, reducing patient-provider mismatches, or ensuring seamless integration, our Provider Directory delivers a modern, intuitive experience to patients and staff.
Search
The Fabric Provider Directory search experience is built around how consumers shop for care. This means SEO-optimized pages to ensure discoverability in organic search engine results, a hyper-intuitive AI-enabled search so patients can find relevant providers easily, and a personalized search experience for logged-in patients.
- SEO-optimized pages drive greater discoverability and acquisition from organic search engine results.
- AI-enabled search helps patients find care—whether they describe symptoms, ask a question, or type a common phrase.
- Intelligent sorting prioritizes providers based on availability and distance, optimizing for what matters most to patients.
- Personalized searches and tailored experiences proactively suggest relevant care options for every patient.
Scheduling
Even small moments of friction during scheduling can send patients looking for care elsewhere. That’s why Fabric has built a streamlined booking experience that makes it effortless for patients to schedule with the right provider in just a few clicks.
- Guided scheduling via configurable scheduling questions to ensure strong patient-provider matches.
- Personalized, streamlined scheduling flows that prepopulates known patient data and removes unnecessary questions to make booking faster and easier.
- No ‘dead end’ experiences for patients. When a provider isn’t the best fit, we guide them to more relevant options for their needs.
Data Management & Administration
A great patient experience starts with great data. Our intuitive tools and built-in analytics make it easy to manage provider data while giving administrators visibility into patient search behavior and utilization trends.
- Data management tooling to efficiently reconcile provider data across multiple systems and create a single source of truth.
- Enriched provider profiles with third-party data, including sub-specialties, clinical focus areas, patient reviews, and more.
- Pre-built analytics and reporting on search trends, scheduling behavior, conversion rates, page performance, and more.
Integrations & Configurations
Fabric Provider Directory seamlessly connects with your existing systems and the Fabric Care Enablement system, ensuring a unified care journey. By eliminating redundancies and enabling smooth data sharing, Fabric streamlines workflows and supports more efficient patient care.
- Fully white-labeled and configurable design to match your organization’s look-and-feel and experience preferences.
- Direct EHR integration enables real-time provider availability and patient data access.
- Integrate with existing provider data platforms and content management systems to ensure accurate and up-to-date directory information.
Intelligently Connected Care with the Fabric Care Enablement System
Provider Directory is not a standalone tool—it’s an integral part of Fabric’s Care Enablement System. Deeply integrated with our AI Assistant, Virtual Care platform, Intake & Care Guides, Engagement & Pathways, and more, it creates a seamless patient journey from a patient’s first search to follow-up visits. Together, these components create a unified experience for patients and providers, reducing costs and points of friction while driving access, conversion, and integration across your ecosystem.
Fabric’s commitment to interweaving diverse healthcare services ensures that every solution in our portfolio enhances access, efficiency, loyalty, and effectiveness—making quality care more connected and consistent.
Be the First to Preview Fabric Provider Directory
Fabric Provider Directory is available today, and you can be among the first to see it in action. Discover how this transformative solution streamlines patient access, optimizes provider workflows, and seamlessly integrates with Fabric’s end-to-end Care Enablement System.
Schedule a meeting today to explore how Fabric Provider Directory can transform care delivery for your organization.
